About Us
We are a high quality, all-encompassing, yet affordable logistics service for small and medium size businesses.
The Foundation
Pick Pack continues to grow year on year constantly striving to provide small and medium size companies a professional all encompassing affordable despatch arm to their business. The dedicated and very experienced account managers and their teams work closely with our clients to ensure all goals are achieved from the onset of receiving goods to delivery using carefully chosen partners. We realise your reputation is in our hands and we take that very seriously.
Our Philosophy
The key word which defines our approach is flexibility. It is this flexibility which empowers Pick Pack Despatch with the ability to constantly adapt to meet our clients specific needs. From modifying our storage facilities to adopting new order processing methods, we take every opportunity to adapt our business to fit yours.
Our team
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Suzanne Merrell
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Sally Canham
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Becky Kirwan-Lee
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Sue Jackson
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Kay Moyce
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Jorden Harris
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Alisha Wood
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Janice Gentry
Our clients
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Advanced Medical Systems Ltd
http://www.advmedical.comAdvanced Medical Systems Ltd., established in 1997, is a private limited company based in Banbury, Oxfordshire, UK. Specialising in the sale of healthcare products to the UK medical market. The company offers a comprehensive range of medical consumables for operating theatres, sterile services departments, and general hospital use. With over 28 years of experience, Advanced Medical Systems Ltd. is committed to delivering high-quality products to the UK healthcare market.
“We have worked with Pick Pack Despatch for many years, and they have consistently provided an outstanding service. Their efficiency and speed in processing orders have always been impressive, ensuring that everything runs smoothly. Whenever we've needed support, their team has been quick to respond and resolve any issues with professionalism and care. Overall, they are a fantastic team to work with, and we highly recommend their services.”Marko Boulton - Advanced Medical Systems Ltd.
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Amaura London
http://www.amauralondon.comAmaura London offers luxury, sustainable home fragrances with scented candles in elegant metal vessels and long-lasting reed diffusers.
Our products elevate moods, promote wellness, and feature a chic metal design.
Personalisation is available for client or corporate gifts.
Hand-poured in the UK with natural ingredients, paraben, paraffin, & cruelty-free.
Find us at Morleys, Signature Scent at Tramp Mayfair, and a gifting partner with Nike & IWC Schaffhausan and L’Oreal.“I chose to work with Pick Pack as they really offered a personalised bespoke service for small businesses that allowed me to take the next step to scale up my business at an affordable cost. The team are always on hand should I want to contact them about anything. ”Sejal - Amaura London
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Blue Guides
https://www.blueguides.com/Blue Guides are cultural travel guide books sold throughout the English-speaking world in bookshops and online. The classic series was launched 100 years ago, "designed for the traveller who desires to understand more of what he or she sees".
“Pick Pack enable us to get books directly to readers, the trade and Amazon, generally next day, reliably and without hassle - it has made our lives much easier.”Tom Howells, Publisher
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Butterflies Healthcare
http://www.butterflies-healthcare.co.uk/Founded in 2004 and incorporated in 2006, Butterflies Healthcare is an expanding company with a background in Optics and Pharmacy. Dedicated to providing the best in all that they do, their core products cover a range of healthcare issues.
“Since using Pick Pack Despatch for our order processing we have noticed a marked increase in customer satisfaction due to delivery speed, particularly with overseas orders, saving the office time investigating orders. They are very reliable and accurate with very few errors and always try their best to fit in urgent requests, even when we make them at unreasonable times of the day. Even when our IT glitches have delayed them receiving our orders, they work really hard to catch up and send the orders out that day. They manage and confirm purchase orders for our trade accounts including Amazon, preparing shipping notifications and adhere to their stringent packing and shipping requirements and deadlines. They communicate well with all members of our office team on a day-to-day basis regarding stock invoices, out of stocks and proof of deliveries and with the directors regarding barcode and packaging issues allowing us to keep our websites and stock counts up-to-date. They receive all our palletized goods too and are well placed to prepare and pack large quantity shipments accurately. It is always reassuring to know that they unpack and check off our deliveries and perform regular stock counts and expiry date checks on our products. Using PickPack Despatch has been one of our best decisions as it has allowed our business to grow, knowing that we can increase capacity quickly whenever we need to as the team at PickPack are very responsive.”Michelle Sutton - Butterflies Healthcare
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Care4Car
http://www.care4car.com/Sell useful products to help you Care for your Car. They offer a range of quality car accessories at the best prices
“We are very happy to recommend Pick Pack Despatch, having been a customer for 16 continuous years. We appreciate the flexibility during the ups and downs of our business, and we have never had any problems.”Andrew Whitehead - Director at Andtraco Limited
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Coles Books
https://coles-books.co.uk/Coles is a traditional bricks and mortar book shop, we have been in the Oxfordshire market town of Bicester for over 30 years, supplying books to customers in the UK and overseas. Our website has been created to make the purchase of our Signed Editions both simple and enjoyable.
“We’ve known Sally, Suzanne and the team at PPD for a quite a number of years. Amongst their many strengths, I think it’s the attention to detail, efficiency and kindness which stand out the most. A 3PL partner who has the same values and motivations as their clients will always be a great partner in any business relationship. They’re also the nicest gang of folk you could ever work with.”Nigel French - Coles Books
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Dubsy & Co.
https://www.dubsy.co.uk/Dubsy & Co. is a UK based E-commerce company distributing fun, innovative and high quality D2C products. Specialising in subscription based products, we deliver to customers worldwide selling through our native websites and a host of online marketplaces such as Etsy and Cratejoy. Our sites include our pop culture subscription brands Smugglers Crate and Geek Crate.
“Dubsy & Co. has grown over 50% year-on-year since partnering with Pick Pack Despatch over three years ago. Their bespoke, hands-on approach to fulfilment has been invaluable, providing a level of service that feels personal and tailored to our needs. They’ve consistently delivered reliability, efficiency, and flexibility, allowing us to scale with confidence. Highly recommended!”Sam Birch - Dubsy & Co. Founder & Director
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InsertsDirect
http://www.insertsdirect.comInsertsDirect.com Ltd are the original online supplier of insert related fasteners and tooling for multiple applications including inserts for plastics, wood, sheet metal, stone and composites.
As a business we have been operating online since 2003, backed up by a team with over 35 years of experience in the fastening industry. -
Ocushield
https://www.ocushield.com/Zoom fatigue has become the new normal, with technology now an integral part of our everyday lives.
Ocushield® anti blue light products allow you to have fresher feeling eyes & improved sleep after screen use.
“We’ve been working with Pick Pack for years now, and they’ve been nothing short of brilliant. Their team is super responsive, flexible, and genuinely supportive... always going the extra mile to help us keep things running smoothly. It’s rare to find a 3PL that feels like an extension of your own team, but that’s exactly what Pick Pack have become for us.”Amin Shaikh - Ocushield
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Onewear
http://www.one-wear.com/Supplier of high quality disposable knickers, briefs and panties
“I have now been working with PickPack for more than 5 years and during that time we have grown together. The fact that you always have someone you know answering the phone or responding to emails
gives that added peace of mind and means the service is second to none.”Andrew Garfunkle - Onewear